Common CroreBet support questions
Most notes are about a UPI transfer that feels late, a bonus meter that moved slower than the player expected, or a cash-out tap on a crash game. The answers below are the ones the desk sends, without a ticket number on them.
If a rupee is missing, the UTR matters more than any paragraph here. If you want a limit, the responsible play page is the one that changes the account.
Accounts and play-credit demos
Demos run without registration. The balance is play credits in this browser, and it has no cash value. An account is for the cashier. One person, one account. A second login in the same name can be closed, and a bonus on it can be voided. Cash that was really yours still gets a look before anyone talks about paying it.
The buttons on a game page follow the note under them. Aviator, Andar Bahar and Teen Patti are the three that generate the most “is this the same rule as home?” mail.
Deposits, withdrawals and KYC
₹300 is the smallest deposit. ₹500 is the floor if you take the welcome match, and it is also the smallest withdrawal. UPI in your own name is the path most people use. A shop VPA, or a parent’s GPay, is a common reason a payout sits. PAN, a photo of your face and something with your address show up most often on the first payout.
Timings are on the payments page. The document list and the patterns that pause a payout are on the AML page. We do not ask for an OTP to finish either of those.
Bonuses, state law and closing an account
The welcome match is optional. It is 35 times the bonus, slots at 100%, crash, live and sports at 10%, 14 days, and a max stake of ₹500 while it is open. The table is on bonuses. The weekly cricket token is a separate line on promotions.
The site loading is not permission from your state. Telangana, Andhra Pradesh and Tamil Nadu are the ones people write about most. The licence page says what the licence covers and what it does not. To close the account, mail [email protected] from the account address and put close in the first line. For a lock, use self-exclude and name six months, a year, or permanent.